Iceland Priority Slot

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Sign in now to see the latest offers & book a delivery slot. Sign in Register. Check if we can deliver to you Check Menu Menu. My favourites Big Half Price Deals Close Big Deals Event View all. Iceland 8 Rocket Lollies 480g (2 customer reviews) £1.00. 21p per 100 ml New Add to Basket. Bacofoil The Non-Stick Kitchen Foil 30cm x 12m (2. Slots are being released throughout each day and are first come first serve for those on the most vulnerable priority list.' Other supermarkets are also experiencing higher demand than usual for delivery slots. Iceland is still offering delivery and click and collect options for customers who spend over £35 here.

Iceland Priority Slot

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'So to get a slot as the same price I have had to reorder for the same slot next week.” Ms Nielson has since put in an order with Iceland to tie her over until she can sort another delivery.

  • During NHS hour, a pass should be required in all stores

    Bagless shopping

    Most stores have reverted bagless shopping, particularly for online delivery

    Online delivery

    All stores are struggling to manage online delivery at the moment. Most stores are not accepting new online delivery customers.

    Restrictions

    Most stores are restricting the amount of all or specific high-demand products in a single purchase.

    Opening hours

    Some stores have reduced opening hours to mange stock replenishment and cleaning.

    Cafes and Food Counters

    All stores have closed cafes and food counters.

    Notes

    The above information may not apply to all supermarkets.

    View Twitter

  • Stay Home

    Mutal Aid Groups

    Local organising to support the most vulnerable in our communities. Find your local group or search on Facebook.

    Local shops

    Contact your local butcher, baker and small grocery stores - they're likely to be doing home deliveries.

    Wholesalers

    Many wholesalers have switched to direct delivery. Your Mutal Aid Group may have details of some in your area.

    Help is coming

    The 'Extermely Vulnerable' list is designed to help those most in need get the food, medication and supplies they require. There have been hundreds of thousands of volunteers to help out.

    View Twitter

  • and social care workers

    Monday to Saturday, with NHS ID from 07.30 to 08.00

    Elderly, Disabled and Carers

    Monday, Wednesday and Friday, 08.00 to 09.00

    Online delivery

    Prioritised online delivery slots for elderly, disabled and vulnerable customers.

    • Call 0800 328 1700.
    • They will be contacting all existing customers on the NHS 'Extremely Vulnerable' list.

    Chop Chop - Bicycle delivery

    Trialing delivery of 20 essential items - search for the Chop Chop app

    Opening Hours

    Opening times reduced

    • Monday to Saturday

      08:00 to 20:00

    • Sunday

      Normal opening hours - Check your local branch

    Notes

    Adding more Click & Collect locations. One adult per household

    View Website or Twitter or Branch Finder

  • Tesco

    Tuesday and Thursday mornings, 9am–10am, and Sunday mornings, one hour before store opening, for NHS workers and Tesco colleagues.

    Elderly and Most Vulnerable

    9 - 10am - Monday, Wednesday and Friday (Not Dedicated as after shop opening)

    Opening Hours

    Opening times reduced

    • Monday to Saturday

      06:00 to 22:00

    • Sunday

      10:00 to 16:00

    Notes

    Excludes express stores.

    View Website or Twitter or Branch Finder

  • Workers

    Daily essentials kept aside, priority treatment at checkout

    Elderly and vulnerable shoppers, as well as those who look after them

    First opening hour in all supermarkets

    Opening Hours

    Normal opening, use branch finder to check local opening

    • Monday to Saturday

      07:30 to 20:00

    • Sunday

      11:00 to 17:00

    Notes

    Limited customer numbers in store, 2 meter rule marshals, staff protection.

    View Website or Twitter or Branch Finder

  • Marks and Spencer

    Tuesday and Friday for the first hour

    Elderly and Most Vulnerable

    Monday and Thursday for the first hour

    Deliveroo

    Delivering some BP M&S products through Deliveroo

    Gift card

    All in this together gift card can be purchased to allow friends and family to buy from M&S

    Opening Hours

    Normal opening, use branch finder to check local opening

    • Monday to Friday

      08:30 to 18:00

    • Saturday

      08:00 to 18:00

    • Sunday

      10:30 to 16:30

    View Website or Twitter or Branch Finder

  • Larger stores every Monday, Wednesday and Friday from 8am to 9am. Sunday 29th March - stores will open an hour early, with NHS ID, for browsing, till will open normal time.

    Elderly and Most Vulnerable

    No ongoing commitment.

    Opening Hours

    Store opening hours have been changed, use branch finder

    • Monday to Saturday

      08:00 to 22:00

    • Sunday

      10:30 to 16:30

    Notes

    Reduced opening times in stores, see website.

    View Website or Twitter or Branch Finder

  • Morrisons

    6am to 7am, Monday to Saturday. Sundays, open at 9am for NHS, store and tills opens at 9:30am. NHS Club for discounts.

    Elderly and Most Vulnerable

    No ongoing commitment.

    Food boxes - Delivery

    Vegetarian or Meat essentials box, meal boxes or family meat boxes. Delivery slots limited, available from Morrison's website.

    Amazon Prime Now

    Next day delivery is still available on some items from Morrisons on Amazon Prime Now.

    Opening Hours

    Normal opening, use branch finder to check local opening

    • Monday to Saturday

      08:00 to 20:00 after NHS hour

    • Sunday

      10:00 to 16:00

    Notes

    Installing protective screens. Opening hours 7-10 during week.

    View Website or Twitter or Branch Finder

  • , Those at higher risk and the people who care for them

    8–9am Monday to Saturday, and 10– 11am on Sundays (Not dedicated)

    Online Orders

    No priority, but orders limited to 20 items

    Deliveroo

    Delivering essential items through Deliveroo

    Opening Hours

    Changes to opening hours

    • Monday to Sunday

      07:00 to 20:00

    Notes

    They say: 'Our colleagues will be prioritising and caring for vulnerable customers.'

    View Website or Twitter or Branch Finder

  • Iceland

    17:00 - 18:00 (or final hour of trading), Monday - Saturday (with ID)

    Elderly and vulnerable

    First hour of trading, Monday - Saturday

    Opening Hours

    All stores have reduced hours, use branch finder

    • Monday to Saturday

      09:00 to 17:00

    • Sunday

      10:00 to 16:00

    View Website or Twitter or Branch Finder

  • , Elderly and Most Vulnerable

    Prioritising online delivery for those on the government shield list

    Online Delivery

    Ocado are prioritising existing smart pass customers, with 'booking slots'. One booking allowed, every seven days.

    Notes

    No new customers, booking and editing orders required waiting in a queue. Access is quickest early morning and late evening.

    View Website or Twitter

  • Lidl

    All Customers

    No commitment to priority or early opening

    Opening Hours

    Opening hours may have changed, use branch finder

    • Monday to Saturday

      08:00 to 20:00

    • Sunday

      10:00 to 16:00

    View Website or Twitter or Branch Finder

  • , Police or Fire Service

    Sundays, 09:30 - 10am, priority access to checkouts at 10am. Priority ahead of queues at all times.

    Opening Hours

    Reduced opening times, use branch finder

    • Monday to Saturday

      08:00 to 20:00

    • Sunday

      10:00 to 16:00

    View Website or Twitter or Branch Finder

Last updated at 2020-05-18 06:18

Issues or admendments?

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If any of your friends, family or neighbours do not have access to our website or social media pages, please share this information with them, ensuring you follow social distancing guidelines.

In this section

Iceland Priority Slot

Support for care homes

We have published correspondence and a template relating to Infection Prevention and Control. This details how we will support all CQC-registered care homes within Hillingdon in dealing with the current pandemic. The action plan demonstrates how, in conjunction with partners, we will ensure that all social care providers have the right level of support now and in the future.

The following tables explain how the first phase of the Infection Control Fund has been spent in Hillingdon. The first phase covered the period 13 May to 30 September 2020.

Visiting relatives in care homes

Visits to care homes can take place with arrangements, such as substantial screens, visiting pods, or behind windows. Close-contact indoor visits are not allowed.

Care homes can now allow 1 regular visitor. For further details of how the government plans to ease lockdown restrictions this spring, visit GOV.UK

Guidance on shielding and protecting people who are clinically extremely vulnerable

This guidance is for everyone in England who has been identified as clinically extremely vulnerable. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this.

Upcoming elections in May
If you are shielding and cannot get to a polling station, find out about applying for a postal vote.

Iceland priority slots

Local support for clinically extremely vulnerable people

Iceland Priority Slots Email

You can request support such as priority supermarket delivery slots from a range of local volunteer schemes as well as NHS Responders.

You can order online, via telephone or book a priority slot at a local supermarket.

Iceland Priority Slots

If you do not have online access:

  • Morrison's telephone shopping service: call 0345 611 6111, option 5
  • the NHS Volunteer Reponders service is open between 8am and 8pm on 0808 196 3646

If you are experiencing financial difficulties and are unable to purchase food, the COVID-19 Community Hub can refer you to a local food bank for support. Those meeting the eligibility criteria will receive a food bank parcel. Please call 020 3949 5786 or email COVID19hub@hillingdon.gov.uk (Monday to Friday, 9am to 5pm).

If you have online access, but have been unable to obtain an online priority slot, please call the COVID-19 Community Hub on 020 3949 5786, who will be able to register you for Tesco and Iceland deliveries.

Government support for clinically extremely vulnerable

Those identified as clinically extremely vulnerable can use a new online service to register themselves to:

  • get access to priority supermarket deliveries
  • ask for someone to contact you about any local support that's available
  • update your details - for example, your address

You will need your NHS number for this, which you can find on any letter the NHS has sent you, or on a prescription.

If you do not have online access, please call COVID-19 Community Hub on 020 3949 5786 who can register you on your behalf.

Community support

The council is working with H4All - a partnership between 5 Hillingdon charities - to offer:

  • a regular telephone call - if you are feeling lonely and isolated or struggling with your emotions during this time, then we can call you for a friendly chat, as frequently as you need, to see how you are getting on
  • information and advice - our skilled advice team will contact you on the telephone to support you through the complexities of the welfare benefits system; if you are eligible to claim, we will help with your claim and answer any questions you may have

Iceland Priority Slot Machines

If you would like to use this service, email COVID19Hub@hillingdon.gov.uk or call 020 3949 5786 from 9am to 5pm Monday to Friday.

You can also access help and services for your mental wellbeing through the Mind in Hillingdon website.

Additional support

If you or someone you know needs help, the council may be able to offer additional support.

  • COVID Winter Grant Scheme - this new government initiative, paid through the council, is specifically aimed at supporting households suffering financial hardship as a direct result of COVID-19.
    Read more and see if you qualify
  • Test and Trace Support Payment Scheme - if you receive a positive COVID-19 test result or are told by NHS Test and Trace to self-isolate because of close contact with someone who has COVID-19 , you may be eligible for a £500 lump sum payment.
    Read more and apply
  • Daily living tasks - anyone who feels that they may be struggling to manage their own or a relative's daily living tasks, such as personal care, may benefit from home care.
    Read more
  • Hot meals - Apetito can provide a hot or frozen meals service to residents in need.
    Find out more
  • Housing - Discretionary Housing Payments may be available to top-up housing-related benefit for a limited time to cover housing costs, such as rent.
    Find out more
  • Council tax - if you're really struggling, you may be able to claim a reduction in council tax.
    Find out if you qualify and apply online
  • Over-65s - we offer a discount scheme on council tax for households where the taxpayer or their partner is aged 65 or over.
    Find out how to apply or you can call 0300 1231384.
  • Social care - The government has provided guidance for those who receive support through direct payments. Skills for Care have also published guidance for individual employers (PHB holders and direct payment recipients) and PAs during this challenging period.
Iceland Priority Slot

Fraud awareness

Iceland Priority Slots

Residents are also being reminded to be on their guard against scammers and bogus callers, following reports that some unscrupulous individuals and groups are using the coronavirus crisis to target vulnerable people. Please do not let strangers into your home or hand over cash or credit/debit cards or PIN numbers, and dial 999 immediately if you think you have been visited by a bogus caller.

The Metropolitan Police has published a guidance document on recognising potential phone scams [343KB].

See further crime prevention advice from the Metropolitan Police.